Komatsu to Boost Local Economy of Elko, Nevada with New Customer Service and Support Center

An integration of Komatsu Equipment Company and Komatsu Mining Corp. for enhanced customer support.

Rendering of Komatsu Elko facility

Komatsu Equipment Company, a flagship dealership for Komatsu America Corp. (KAC),  announced plans to construct a state-of-the-art customer support and service center in Elko, Nevada. The global heavy equipment manufacturer will be building their new 189,000 ft2 (57,600 m2) state-of-the-art Service Center on roughly 30 acres. They plan to enhance customer support, boost the local economy, and add full-time jobs in the process.

“The new building offers an exciting opportunity to bring together local employees of two major Komatsu subsidiaries: KEC and Komatsu Mining Corp. (KMC), into one integrated organization. Collaborating directly in a shared, state-of-the-art space, these combined teams will enhance customer support and operational efficiency.”
- John Pfisterer, President, Komatsu Equipment Company

The new building is planned to include:

  • A six-bay, full service construction equipment and mechanical rebuild shop

  • A heavy welding and fabricating shop, large enough for rebuild and manufacturing of large shovel and truck structures and manufacturing of truck bodies

  • A heavy machine shop with large, horizontal milling and boring machine, plus vertical lathe capability

  • A construction equipment and rental-machine yard with easy, Interstate 80 access

Planned for completion in early 2020, the new facility will combine the staff and functions of three existing buildings. When operational, the new customer support and service center will be capable of providing expanded support to construction and mining machines across western North America.

For more information, or to follow the progress of the construction, visit KEC on Facebook, Twitter, or LinkedIn.

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