Forgot your password? We'll email you a link to pick a new one. It takes a couple of minutes.
Get the email
- On the sign-in page, tap Forgot your password?
- Enter the email address you signed up with, and tap Reset password.
- Open our email and tap Reset your password. The link works for an hour.
Pick a new password
- Tap Continue.
- Type it in New Password and again in Re-enter New Password, then tap Submit.
- Tap Return to sign in and sign in with it.
It needs at least 12 characters, with a capital letter, a small letter, and a number or symbol. It can't be the password you have now.
If you've turned on two-factor authentication, you still get a code when you sign in.
The email didn't come
- Check your spam or junk folder.
- Give it a few minutes before you ask again. Asking again right away may not send another one.
- Make sure it's the address you signed up with. Don't have that address anymore? Email [email protected].
The link didn't work
Password Reset Link Invalid or Expired means the link is over an hour old, you already used it, or you asked for a newer one. Only the newest email's link works. Tap Request new reset link and use the newest email.
Sign in without a password
On the sign-in page, tap Sign in with email link, then Email me a sign-in link. The link in that email signs you straight in.
Signed up with Facebook? You can set a password this way too, then sign in either way.